FAQs

The answers to these frequently asked questions offer concise information about your child's health and the operations of our practice. If you wish to discuss any of these topics further, please feel free to give us a call.

Frequently Asked Questions

  • Are you accepting new patients?

    Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.


    Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

  • What days are you open?

    Regular and Walk-In Hours:


    Monday - Thursday: 8am - 5pm


    Friday: 8am - 4pm


    Extended Hours by appointment only:


    Monday - Thursday: 5pm - 8pm 


    Saturday: 8am - 12pm

  • How do I make an appointment?

    To make an appointment with your pediatrician, please call our office. 


    We do offer a Walk In Clinic daily for same day sick visits as well. 

  • How often does my child need to be seen in the office?
  • Do you accept my health insurance?

    Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.

  • How do we contact the after hours doctor?

    Our dedicated pediatric team is available by calling our office at 540.347.9900. Our on call provider can assist with any urgent need that can not wait until the next business day. 


    For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours. 


    IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

  • How do I obtain a prescription refill?

    For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.

  • Does your practice support breastfeeding mothers?

    Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 


    While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, an iron-fortified, milk-based infant formula is a good alternative. 


    We will gladly discuss your diet and feeding concerns at your child's well-care visit.

  • Can I meet my pediatrician before my baby is born?

    Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.

  • When should my baby start solid foods?

    The recommendation to start cereal, fruits or vegetables is between the ages of 4 to 6 months. Starting before 4 months can increase the risk of allergies later in life.

  • Do I need to bring my child in if they have a cold?

    Upper respiratory infections (URI's) or colds are caused by viruses. They typically last between 7 to 10 days and often are accompanied by fever initially. The temperature usually ranges anywhere from 100.4 to 102 F. The child should be brought to the office if there is any difficulty breathing, high fever (>102), the fever lasts more than 2 to 3 days, the fever appears at the end of a cold, if the child appears physically ill or if there is any earache or sinus pressure.

  • How high of a fever is dangerous to my child?

    Fever, in and of itself, is not dangerous to a child. However, what is causing the fever may be dangerous. Most fevers in children are caused by viruses and, in fact, it is the way the body kills the viruses that are causing infection. There are occasions when there is a more serious cause of a fever in a child. In these situations, the child usually appears quite ill. If the child is playful and active, there is no absolute number above which one must panic. In fact, one must treat the child, not the thermometer. Many children with fevers of 103 to 104 F are quite energetic and active. However, if the child has a temperature of 101 and is listless and lethargic, there is certainly a cause for concern.

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  • When should my baby stop the bottle?

    The baby should be introduced to a cup whenever juice or water are introduced, usually at around 6 months. When the baby is transitioned to whole milk, the milk should be gradually transitioned to a cup as well over the next few months, with the nighttime bottle being the last to be given up. Some parents wait too long to stop the bottle with the result being the refusal of milk altogether once the bottle is stopped at an older age.

  • Why isn't my infant/toddler sleeping through the night?

    Training an infant to sleep through the night needs to start as early as 8 weeks of age. It may take some infants longer but, regardless, it may not happen unless you train your baby to put themselves to sleep at an early age. This may mean allowing your baby to cry for a few minutes until they have fallen asleep. There is no amount of time that is too long to allow your baby to cry. There is no physical or emotional harm incurred either. Once bad habits are created however, such as a dependency on being rocked to sleep or sleeping in the parent's bed, the only recourse is to place the baby/toddler in the crib at night and allow them to cry. This process is much easier to implement as a young infant than as a determined toddler so the earlier this is addressed, the better.